At Website Promotion Services (https://websitepromotionservices.co.uk/), we strive to provide high-quality products and services to meet our clients’ needs. By purchasing any product or service from our website, you agree to the following refund policy:
Refund Request Process
- Timeframe for Requests: You must submit a refund request within 48 hours from the time of delivery. Requests submitted after this period will not be considered.
- Eligibility for Refund: We provide refunds only if there is an issue on our end that we are unable to resolve. If the services or products delivered do not meet the agreed-upon specifications due to our error, you may be eligible for a refund.
- Lapsed Requests: No refund will be provided if the refund request period has lapsed beyond the initial 48 hours.
Conditions for Refusal of Refund
We reserve the right to refuse a refund request under the following circumstances:
- Late Requests: If you send a refund request more than 48 hours after the delivery of the product or service.
- Client-Side Issues: If the issue stems from your end (such as hosting problems or existing website setup), and you refuse to cooperate in resolving the matter.
- Scope Limitations: If you request extra features or services that are not possible or exceed the project scope discussed before delivery.
Questions and Support
If you have any questions regarding our refund policy or need assistance with your order, please do not hesitate to contact us via email at Support@websitepromotionservices.co.uk. Our team is here to help ensure your experience with Website Promotion Services is satisfactory.